Terms of service

TERMS OF SERVICE

Effective Date: 

OVERVIEW
Welcome to Belcasar & Co.! The terms “we”, “us” and “our” refer to Belcasar & Co. Belcasar & Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Belcasar & Co. is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information. You represent and warrant that all the information you provide is accurate and complete and that you have all rights necessary to provide it. You are responsible for maintaining the security of your account credentials and for all activity under your account.

SECTION 2 - OUR PRODUCTS
Belcasar & Co. is based in Switzerland and operates as a small, independent luxury brand. Our collections are crafted in collaboration with a production partner in the United States. Each item is made individually upon order to maintain exclusivity and reduce waste.

We have made every effort to accurately display our products. However, device screens may alter how products appear. Slight variations may occur due to the artisanal and limited nature of our production.

All product descriptions are subject to change without notice. We reserve the right to limit quantities, discontinue items, or restrict availability to any region or customer.

SECTION 3 - ORDERS
All items are produced individually upon order. When you place an order, you agree:

  • All sales are final.

  • Orders cannot be changed or canceled once placed.

  • Production time can take up to 7 business days.

  • Some items may be limited edition or pre-order only and may not restock.

Your purchases are subject to our Refund Policy [LINK], which covers defective or incorrect items only. Purchases are for personal use and not for resale.

SECTION 4 - PRICES AND BILLING
Prices are listed at checkout and may be updated without prior notice. They do not include taxes, shipping, handling, customs, or import charges unless explicitly stated. Promotions may have separate terms.

You agree to provide accurate billing and payment information. You confirm that your payment method is valid and that you are authorized to use it.

SECTION 5 - SHIPPING AND DELIVERY
We ship to most countries worldwide, with some exceptions. Shipping fees vary by location and are shown at checkout. We are not responsible for shipping delays, customs issues, or charges. Import duties and taxes are the customer’s responsibility.

Once your order has been handed to the shipping carrier, responsibility for its delivery and condition transfers to you. While we are not liable for delays or issues during transit, we’re always here to assist you — feel free to contact us if you need help tracking your package or communicating with the carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content on our Site, including logos, text, images, and graphics, is owned by Belcasar & Co. and protected by law. You may not use, copy, or distribute any content without our written consent.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools, which are offered "as is" with no warranties. Use is at your own risk and subject to the third party's terms.

SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content or practices of these sites. Use them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Belcasar & Co. is powered by Shopify. However, all purchases are made with Belcasar & Co. only. Shopify is not responsible for your transactions or experiences on our store.

SECTION 10 - PRIVACY POLICY
 Your use of our Services is also governed by our Privacy Policy [LINK]. Shopify’s privacy terms also apply as our platform provider. Information may be transferred to third parties to enable Services.

SECTION 11 - FEEDBACK
By submitting Feedback, you grant Belcasar & Co. the right to use it for any purpose. You confirm you have the right to share it and that it complies with these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or inaccuracies at any time without notice, including after an order is placed.

SECTION 13 - PROHIBITED USES
You agree not to misuse the Services or engage in illegal, harmful, or deceptive activity. We may suspend or terminate your access at any time if you violate these rules.

SECTION 14 - TERMINATION
We may terminate or suspend your access at any time. Sections that should survive termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided "as is" and "as available" without any warranties. Your use is at your own risk.

SECTION 16 - LIMITATION OF LIABILITY
To the extent permitted by law, Belcasar & Co. is not liable for any damages resulting from your use of the Services or products.

SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Belcasar & Co. and our partners harmless from any claims or damages arising from your breach of these Terms.

SECTION 18 - SEVERABILITY
If any provision is deemed unenforceable, the rest of the Terms remain valid.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms represent the full agreement between you and Belcasar & Co. and supersede prior communications.

SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without our consent.

SECTION 21 - GOVERNING LAW
These Terms are governed by Swiss law. Disputes shall be resolved in the courts of Switzerland.

SECTION 22 - HEADINGS
Headings are for reference only and do not limit the scope of the Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
We may modify these Terms at any time. Updates will be posted on our site. Continued use of the Services means you accept the changes.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:

Belcasar & Co.

Belcasar & Co.